Most Recent Articles & Tips

What is this? And do I need it on my website?

I’m oftened asked about certain things that appear on a client’s website. They don’t recognize it and initially ask for it to be removed. However, once they learn what it is, they realize they want it to stay. Here are five items I’m frequently asked about.


Read more...

 

Keep track of contract dates in ACT!

One feature I love in ACT! (and use diligently!) is the Activity Series, using a future date as the ‘anchor’ date. This allows me to schedule reminder activities leading up to an important date, such as a contract renewal. Here’s one way I put that into practice:

Our Synthesis Executive Assistant program runs in 3-month increments. Renewal is not automatic. I like to give our clients a week’s notice by email, sending them a new contract as an attachment; then I follow up in 3 days with a phone call. If the client does not renew, I also want to be sure to inform our Project Manager so she can stop working on their behalf, unless we have hours available to complete a project.


Read more...

 

5 Ways to Declutter Your Office

No one can be - or stay! - productive for long in a cluttered environment. I believe there is an incremental increase in stress the longer we allow our environment to remain chaotic.

Whether it's constantly stopping a project to check email, answer the phone or hunt for that ONE piece of paper necessary to continue, we probably lose 10% of our day's progress due to clutter.

Clutter is more than objects stacked together, it's allowing distractions to keep you off-point. If you want to regain that 10% of time (48 minutes a day / 240 minutes per week - a whopping 26 days a year!) here are my top 5 methods to declutter your office space:


Read more...

 

Why Your Website is Like a Car

Though it’s called your ‘home’ page, your website is more akin to your car. Here’s why…

It requires regular maintenance

If you ignore a car it eventually gets reclaimed by its environment – the air seeps out of the tires, the paint job oxidizes and the body is eaten away by rust.

What does this look like on a website? Well, the code of your website stays the same – but the environment might change. Every website is viewed through a browser (Like Internet Explorer or Firefox) – and browsers often upgrade how they read information. A new browser may read deprecated (or outdated) code differently – therefore displaying your page differently.


Read more...

 

Go to the Source for the Solution!

Recently I had to hard-boot my computer due to a power outage in my area – OUCH! It’s always a miracle to me when things boot back up and run correctly and a terrible frustration when they don’t.

When this re-boot occurred, everything seemed to work okay until I tried to email out of ACT! and received an error message saying it could not map the extension. When I Googled the error message (my only hope!), I found extremely technical solutions that involved going into the Registry. This to me meant a call to my trusty IT person (and big bucks flowing out the door!)

But before I could make the call, I attempted to email an invoice out through Peachtree and received the same error message! Got me to thinking – the common denominator was my email program - Microsoft Outlook; so I went into Outlook and chose Help | Detect and Repair and let it do its thing. I didn’t have anything to lose…


Read more...

 

Page 1 of 39

ACT! Training

ACT! TrainingDo you have access to the #1 Contact Management Program in America but can't make it sing?

We can! We have used ACT! since its 2nd ACT! version and credit this program with growing our business exponentially over the years.

Read More>>

Accounting Services

Accounting ServicesKnow where your money is with accurate, concise, readable reports that reflect your specific business categories and requirements.

Allow us to organize a simple yet effective financial system.

Read More>>

Sales & Marketing Support

Sales & Marketing SupportConsultants are excellent at helping teams coordinate their efforts so everyone in the company is heading in the same direction.

It's the implementation of that strategy - the consistent 'doing-ness' of sales - where Synthesis provides support.

Read More>>